Privacy Policy

Sep 12, 2019

1. Introduction

1.1 MKG Real Estate Broker (“MKG Real Estate”), a commercial sole proprietorship est. registered in Dubai, with a registered address at office 1508 in Sidra Tower, Dubai Media City, Dubai, UAE, owns and operates the website https://mkg.ae (“Website”).

1.2 This Privacy Policy (the “Policy”) forms a part of the Terms of Use relating to the use of the Website, and by using the Website you expressly consent to our collection, use and disclosure of your information in accordance with the terms of this Policy. We may amend this Policy at any time without notice, and such amendments become effective from the date upon which we make them available on the Website. If you do not agree to the Policy (including any amendments), then you should immediately cease using the Website.

1.3 Throughout this Policy, the terms “we”, “our”, “us” means MKG Real Estate and its subsidiaries, employees, officers, agents, affiliates or assigned parties.

1.4 This Privacy Policy is effective between you and us as of the date you accept this Policy, and you do so by default through the use of the Website.

1.5 If any term of this Policy is or may become for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.

1.6 Data Controller means a person (either alone or jointly or in common with other persons) or legal entity, who, determines the purposes for which and the manner in which any personal data are, or are to be, processed.

1.7 MKG Real Estate is the Data Controller in respect of personal data processed by the Website. 

2. Your Information

2.1 The type of information we collect from you is either personal to you, or is general in nature:

Personal Information: When you register on the Website as a user or otherwise, update your information, purchase any goods or services, take part in promotions or campaigns or contests, sign into our mobile application using Personal Information or a social media account, send emails to us, send support requests, contact estate agents via forms or phone numbers made available on our website, provide feedback, or when you report a problem with our website, you provide us with information that we store and process. Such information may include your name, address, phone number, email address, purchase and transaction history, billing information (including credit card information), interests, and other such ‘Personal Information’.

General Information: We also receive more general information from you as a result of your visits to, and use of, the Website. This general information does not identify you personally, and can include information such as your IP address, the date and time you access the Website, length of time you spend on the Website, your browsing history (recorded by the text and graphics files that compose that page), the Internet address of the website from which you linked directly to our Website, and other such ‘General Information’.

Payment Data: Payment Data is the information that you provide when you make online purchases. This may include your payment instrument number (e.g., credit card), your name and billing address, and the security code associated with your payment instrument (e.g., the CSV or CVV). You hereby acknowledge and agree that the Payment Data, to the extent consisting of details related to the manner and mode of payment of fees for the use of the Website and Services (such as details of your bank account, credit card, debit card, net banking, etc.), submitted by you while making payment of fees: (a) goes through the safe and secure transaction process provided by MKG Real Estate’s payment gateway partners; (b) goes through the Visa or Mastercard pages, as the case may be, based on your payment method(s) in order to prevent any misuse of your payment details; and (c) that such payment details are not shared with the Website, MKG Real Estate, its subsidiaries, affiliates and third parties or any other users of the Website and Services.

Information We Receive from other Sources: We may receive information about you if you use any of the websites that we, or any Propertyfinder Group Company, operate, or from any other services that we provide. We are also working closely with third parties, including but not limited to, business partners, service providers, advertising networks, analytics providers, and search information providers. We may receive information about you from such third parties. This information may be combined with other information you provide to us, as described above.

3. Collecting & Using Information

3.1 Most of this Website can be used without giving us any information. However, certain services and third-party technology may involve collection and usage of information from you, including but not limited to, Google Analytics (a description of their specific data collection and processing practices can be found via the following link: https://www.google.com/policies/privacy/partners/).

3.2 We use Personal Information to provide you with the following purposes:

a. To provide any services that you request from us.

b. To provide a better service, and in particular to: keep internal records, as well as, improve our products, services and the Website;

c. To communicate with you if you have ordered, purchased or participated in anything on the Website;

d. To contact you for market research purposes;

e. To provide you with information about new opportunities, promotions, special offers and other information that we may feel is relevant to you. If you contact us via the Website, or via email to the contacts set out on the Website, we may keep a record of that correspondence.

f. To provide you, permit , or selected third parties to provide you, with information about goods or services that may interest you;

g. To customize or enhance your experience on our website and services, including via the display of adverts and direct communications you receive from us, which may be based on your activity on our website.

h. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you, which may be based on your activity on our website, or third parties’ website(s); and

i. To make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them, which may be based on your activity on our website, or third parties’ website(s).

3.3 We use General Information to help us make the Website more useful to customers (including to help us assess content of interest to visitors), and for other purposes such as determining the Website’s technical design specifications and identifying system performance or problem areas, for tracking activity on the Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website is being used none of which would be in a way that personally identifies any users.

4. Disclosure of Personal Information

4.1 We may share your Personal Information in connection with the purposes above with any MKG Real Estate Company.
4.2 You consent to us sharing your Personal Information with third parties in the following circumstances:

a. selected real estate brokers, real estate brokerage firms, agents, developers or other service providers that we use, where asked to do so or it is an implicitly inherent part of your use of the Website. For example, when you enquire about a property of interest to you, we will pass your Personal Information to the estate agents handling that property sale or rental. Upon receipt of your Personal Information, the relevant third party is the Data Controller and their use of your information will be governed by their own terms of use and privacy policy; and

b. business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

c. To our third-party service providers. We partner with and are supported by service providers around the world. Personal information will be made available to these parties only when necessary to fulfill the services they provide to us, such as software, system, and platform support; direct marketing services; cloud hosting services; advertising; data analytics; and order fulfillment and delivery. Our third-party service providers are not permitted to share or use personal information we make available to them for any other purpose than to provide services to us.

4.3 We may also share your Personal Information with third parties:

a. in the event that we sell or buy any business or assets, in which case we may disclose your Personal Information to the prospective seller or buyer of such business or assets, along with its professional advisers. If MKG Real Estate, a MKG Real Estate Broker Company or substantially all of its assets are acquired by a third party, Personal Information held by it about its customers will be one of the transferred assets;

b. if required in order to obtain professional advice;

c. if we are under a duty to disclose or share your Personal Information in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or

to protect the rights, property, or safety of MKG Real Estate, each MKG Real Estate Broker Company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

5. Security

5.1 Keeping your Personal Information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your Personal Information against any unauthorised access, use, alteration, disclosure or destruction. Whilst we have put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information, we will not be held responsible for any unauthorised access by third parties and we cannot guarantee that the Personal Information provided by you or that is transmitted via this Website or by e-mail is totally secure and safe.

MKG Real Estate operates in Dubai since summer 2017. With an extensive network around the globe, we help our clients to benefit from real estate decisions and investments.

ORN: 20080


Office 1508, Sidra Tower,
Sheikh Zayed Road,
Media City, P.O.Box 643742
Dubai, UAE

+971 4 564 6051



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